Shipping Policie

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation.
You will receive a notification once your order has been shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Local (within Nigeria): 2–7 business days

• International (outside Nigeria): 7–21 business days

Delivery times may vary based on your location and the courier service used.

3. Shipping Methods

We partner with trusted carriers, including DHL, FedEx, UPS, and local courier services, to ensure fast and reliable delivery.
Tracking numbers will be provided once your order has been shipped.

4. Digital Products

For digital products (such as eBooks, templates, or guides), no physical item will be shipped.
You’ll receive an instant download link or email access immediately after payment confirmation.

5. Order Tracking

Once your order ships, you’ll receive an email with a tracking number and a link to monitor your delivery status.

6. Delays

While we do our best to ensure timely delivery, delays can occur due to factors outside our control (such as customs, public holidays, or courier delays).
We appreciate your patience and understanding.

7. Incorrect Address

Please ensure your shipping address is correct before completing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Lost or Damaged Packages

If your order arrives damaged or doesn’t arrive within the expected timeframe, don't hesitate to get in touch with us at olivyrestore@gmail.com
We’ll work with the carrier to resolve the issue promptly.

9. Contact Us

If you have any questions about your order or shipping, feel free to reach out:
📧 Email: [info.customer@gmail.com]
📞 Phone/WhatsApp: [+491790000317]